Intek Solutions’ core competence is technical field support. We service a complete array of computing and communication equipment under partnership with manufacturer authorized warranty providers. The equipment we service includes all of the most popular computer brands and models, and satellite ground equipment. Our highly experienced certified field service engineers have the background necessary to service any computer equipment and satellite ground equipment.
Intek Solutions is positioned to quickly provide assistance where and when you need it. When you contract with Intek Solutions you can rest assure that quality help is on the way.
To maintain the highest quality of service, Intek Solutions field service engineers must meet rigorous standards. The company employs a continuous training and certification program to ensure the highest level of front-line service expertise in the industry.
FIELD SERVICE EXPERIENCE
- Network design, installation and administration including cabling, network operating system (NOS) installation, NIC/hub/switch/router installation and configuration.
- Local/Wide area network (Ethernet, Fast Ethernet, Gigabit Ethernet, Token Ring)
- Remote access services (CISCO, Microsoft, VPN)
- Terminal services (Windows Terminal Services, Citrix Metaframe)
- Wireless network solutions (Ethernet 802.11 standard)
- Computer installation and maintenance (Dell, IBM, HP, Compaq, Acer, IMac, E-Machine, etc.)
- Server installation, repair and maintenance
- PC installation, repair and maintenance including desktops, laptops, notebooks and workstations
- Operating system installation and migration (DOS, Windows 9x/NT/2000/XP, Novell Netware, Unix/Linux)
- Warranty re-certification
- VSAT (Very Small Aperture Terminal) Satellite Communications Systems Maintenance
- System repair and maintenance
- Equipment upgrade
- Re-pointing and configuration services
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